01 · AI interviewers grounded in behavior
Usercase
An AI user-research platform that opens an interview inside the product when behavior shows friction. In a 50-user live study, 48 reached the goal by different paths, and interviews to report took one day instead of about two weeks. People often reported difficulty on tasks they had completed, so the AI moderator was rebuilt to ask from behavior.
Interactive re-creation of a session ▶




